REFUND POLICY
Modern Treasure offers a 100% SATISFACTION GUARANTEE with 100% FREE RETURNS OR EXCHANGES for all items up to 14 days after the item has arrived. Please contact our team at moderntreasure.company@gmail.com who will email you a free pre-paid return label.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
Once the item arrives, please allow 3-5 business days for processing of your refund. You will receive a notification once the refund has been processed, allow 2-3 business days for the refund to post on your account.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you received the wrong item. Please contact us at moderntreasure.company@gmail.com and we will either provide a refund or a replacement as you request.
1 year Warranty
We offer a 1 year Warranty for all our pieces. For any issues with your piece, please contact us. We stand by the quality of our construction and if anything happens at all, we’ll send you a pre-paid return label, restore your piece and send it back to you free of charge.
Please include your order number and detailed photos and we’ll get back to you within 2-3 days.